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As such, manufacturing firms are challenged by new market participants and ecosystem partners, particularly from the software development industry, and by the dynamic nature of business relationships. Our findings advance the academic understanding of PASS and help service providers design PASS for customer acceptance.Īs physical products are increasingly augmented with digital technology, manufacturing firms have become part of the development of so-called smart products and smart services.
A comparison of our contextualized model with UTAUT2 as an established yet uncontextualized model confirmed the outperformance of our contextualized model. Hence, we identified PASS-specific antecedents, developed a contextualized acceptance model (UTAUT2-PASS) while drawing from general acceptance theory, and validated it empirically. In response to this call for action and the change in customer interaction, which can have far-reaching consequences in the lives of customers, we examined the antecedents that explain customers’ acceptance of PASS using a contextualized approach. Research suggests that service providers often face the challenge to gain customers’ acceptance of innovative services. Such services are so-called proactive smart services (PASS) and are a subgroup of smart services. This development enables services to act on behalf of customers and to proactively initiate the customer interactions.
What begins as a concern for the value of labor in Locke’s writings extends through Mill’s work, creating a tension between democratic participation and the exclusion of the non- industrious.Īlthough both thinkers include provisions for aiding the poor, a vision of economic membership – of inclusion in a community of the industrious – precedes political membership in these liberal frameworks.Thanks to digital technologies, information about customer needs and contexts is becoming accessible ever more easily and service providers are more closely connected to customers.
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I argue that both thinkers collapse requirements of economic and political membership, excluding the so- called “non- industrious” and economically dependent from the full rights and benefits of political membership, and creating a spectrum of partial citizenships. This article examines the economic concerns that frame citizenship and political membership in two strands of modern liberal thought: the work of John Locke and John Stuart Mill. Few works, however, move beyond philosophical anthropology in considering the basis of such exclusions. Recent scholarship on liberal exclusion focuses on ways in which liberal norms and standards of rationality disqualify certain persons from the rights of civic membership. Liberty and Industry: John Locke, John Stuart Mill, and the Economic Foundations of Political Membership. allows expert authors in hundreds of niche fields to get massive levels of exposure in exchange for the submission of their quality original articles. Download Cleaning and Disinfection of Food Factories *FREE* super saver shipping on. But that hasn’t stopped a group of Twitter users.Ĭleaning and Disinfection of Food Factories book download Middleton. Suing the President of the United States of America, however, is huge pain in the ass.
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